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Privacy Policy
Privacy and Personal Data Protection Statement
For us at IFI LIGHTING, the protection of our customers' personal data and respect for the privacy of the individual on the Internet is a self-evident commitment. We take all necessary organizational and technical measures required to ensure the security, availability and validity of our users' and customers' data.

It is very important to us that this strong commitment is clear to all customers and users of our services. For this reason, we have created this 'Privacy Statement - Personal Data Protection' which describes and explains what kind of personal data we collect, how we manage it and where it can be used.

IFI LIGHTING provides visual communication services, focusing on branding, design, digital applications as well as communication. This statement applies to all the products and services we provide.
Personal data data we collect:
IFI LIGHTING collects and processes data solely for the purposes of its legal and proper operation and to offer its customers and internet users the best possible user experience. Some of this data is provided directly by our customers as part of our agreed cooperation. Some data is recorded indirectly through traffic to our website. So data is recorded when technologies such as cookies are used or error reports or usage statistics are obtained from software products to diagnose problems or improve them.

The data we collect may include the following:
Data about you
This includes name, address, telephone number and email address. If you are a corporate customer, we will also collect information about your company or institution.We will also ask for copies of your ID and personal numbers, such as your tax identification number or relevant identification information.
Transaction History
In addition to the above personal data in relation to our clients, we also keep a record of our trading and order history between us.
Communication Background
We keep track of the times when you have contacted IFI LIGHTING, including telephone records, emails or other ways in which you have contacted us.
Visiting the website and using the app
If you visit our website, we will also collect the IP address you use.
Troubleshooting and assistance data.
When customers contact IFI LIGHTING for troubleshooting and resolution, we collect data about the customers as well as other details related to the incident. This data includes that of the communication and its content, identification, as well as data about the service offered.
Cookies and Similar Technologies
IFI LIGHTING uses cookies as part of the facilitation and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as www......, to operate smoothly and without technical anomalies, to collect multiple user choices, to identify frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users' computers, nor to the files stored on them. We use Cookies, to provide you with information and to process your orders, but also in order to present you with promotional content, relevant to your interests and needs. You should be aware that Cookies are absolutely essentialfor the www......... website to function properly and seamlessly. Use of Personal Data

IFI LIGHTING uses the data collected exclusively for the following purposes:

1.To conduct its business activities and provide (including the improvement and personalisation) of the products and services it offers.

2.To send communications, including promotional material by e-mail or telephone conference (marketing, offers, etc.).

We do not share the data we collect with legal or natural persons except with the customer's consent, to complete any transaction or to provide a service, such as payment data, we will share it with banks and other entities that process payment transactions or provide other financial services and to prevent fraud and reduce credit risk. We may finally access, transfer, disclose and retain personal data when necessary for the following reasons :

1) To comply with applicable law or to respond to valid legal process, which may also come from the police authorities or other government agencies

2) To operate and maintain the security of the products and services we offer you, including preventing or stopping an attack on our computer systems or networks or protecting the rights or property of IFI LIGHTING.
Period of processing of Personal Data
The storage and processing of the data of customers and users of our services is carried out exclusively and only as permitted by law or in accordance with the express consent of the users only for as long as necessary to satisfy the purposes of processing (as defined above) or until the user disagrees with the use of Personal Data by IFI LIGHTING or until he/she withdraws his/her consent. However, whenever required by mandatory law, IFI LIGHTING will retain such Personal Data for a longer period of time, so that it may assert or defend itself against legal claims.
Place of data processing
The headquarters of IFI LIGHTING are located in Greece, specifically in Neo Heraklion, Attica, at 10, Kyprou Street.
User rights
As a data subject, you have specific legal rights concerning the personal data we collect from you. The company respects your rights and will adequately address your concerns. The following list contains information, regarding your legal rights as they arise under applicable data protection legislation:

Right to withdraw consent: where personal data is processed on the basis of your consent, you may withdraw your consent at any time.

Right of rectification. We make reasonable efforts to keep your personal data that we hold or control and that is used on an ongoing basis accurate, complete, current and relevant, based on the most recent information available to us.

Right of restriction: You may ask us to restrict the processing of your personal data if: a) you dispute the accuracy of your personal data for the period during which we need to verify the accuracy; b) the processing is unlawful and you request restriction of processing instead of deletion of your personal data; c) we no longer need your personal data, but you need it to support, exercise or defend legal claims; or d) you object to the processing for the period during which we verify the accuracy of your personal data.

Right to information - access: you can ask us for information about personal data we hold about you, including information about the categories of personal data we hold or control, what it is used for, where it was collected from, if not from you directly, and to whom it has been disclosed, where applicable. You may obtain from us, free of charge, a copy of the personal data we hold about you.

Right to portability: At your request, we will transfer your data to another controller where technically feasible, provided that the processing is based on your consent or is necessary for the performance of a contract. Instead of receiving a copy of your personal data, you can ask us to transfer the data directly to another controller whom you indicate to us.

Right to erasure: You may request us to erase your personal data where: a) the personal data is no longer necessary in relation to the purposes for which it was collected or processed; b) you have the right to object to further processing of your personal data and you exercise this right; c) the processing is based on your consent, you withdraw your consent and there is no other legal basis for processing; d) your personal data has been unlawfully processed, unless the processing is no longer necessary in relation to the purposes for which it was collected or processed.

Right to object: you may object, at any time, to the processing of your personal data on the grounds of your particular situation, provided that the processing is not based on your consent, but on the legitimate interests of our company or third parties. In this case, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds and an overriding interest in the processing or in support of, exercise or defence of legal claims. If you object to processing, please specify whether you wish to have your personal data deleted or to restrict processing by us.

Right to lodge a complaint: In the event of an alleged breach of applicable privacy laws, you may lodge a complaint with the Data Protection Authority. Please note: 1-3 Kifissia Street, Athens, Greece, e-mail: [email protected].

For any request or clarification needed, users can contact us via the following email address, specifying the information or processing activities related to their request, the form in which they want this information and whether the Personal Data will be sent to them or to another recipient. The request will be carefully considered and we will discuss with the user how best to fulfill it.
Contact information
The person responsible for the processing is ANAGNOSTAKIS AND SIA S.A., d.t. IFI LIGHTING, 10, Kyprou Street, Heraklion, Attica, Greece, TIN 800666230, T. +30 2106742094, e-mail: [email protected].

The company is not obliged under the GDPR to appoint a Data Protection Officer.
Changes to the current policy
IFI LIGHTING may modify this Privacy Statement to reflect current privacy practices from time to time. When we make changes to this statement, we will modify the 'update date' at the bottom of this page. We encourage you to review this Privacy Statement from time to time to inform yourself regarding how IFI LIGHTING protects your data.
Questions on the policy and its implementation
IFI LIGHTING is committed to protecting your personal data online. If you have questions or comments about our handling of your personal data, please contact us at the address and details listed above in the contact information. You may also use this address to communicate any concerns you may have about compliance with this Privacy and Data Protection Statement.

In this website, the terms , 'we', 'us', and 'our' refer to IFI LIGHTING.